Shipping Policy

Upthrive Digital Marketing

Effective Date: 3rd May 2026

Website: www.upthrivedm.com
Email: contact@upthrivedm.com
Phone: +91 75065 56111

At Upthrive Digital Marketing, all our offerings are digital services. We do not sell or ship any physical products. This policy explains how our services are delivered after successful payment.

1. Nature of Services (Digital Only)

We provide digital services including:

  • Website development
  • Paid advertising services (Meta Ads, Google Ads)
  • SEO services
  • Digital marketing consulting

Since these are service-based offerings, no physical shipping or courier delivery is involved.

2. Service Delivery Timeline

Project-Based Services (e.g., Website Development)

  • Delivery timelines will be shared at the time of project confirmation
  • Timelines may vary depending on project scope and requirements

Marketing Services (Ads, SEO, etc.)

  • Services typically begin within 1–3 business days after payment confirmation
  • Campaign setup timelines depend on project complexity and approvals

Consultation Services

Scheduled as per mutual availability after payment confirmation

3. Delivery Method

All services are delivered digitally through:

  • Email communication
  • Online meetings (Google Meet, Zoom, etc.)
  • Shared dashboards or reporting tools
  • Website deployment on hosting/server

Clients will be informed at each stage of the delivery process.

4. Client Responsibilities for Delivery

To ensure smooth and timely delivery, clients must:

  • Provide all required information, content, and access credentials
  • Respond to queries and approvals on time
  • Ensure third-party accounts (ads, hosting, domain) are active and accessible

Delays in providing required inputs may result in delayed delivery timelines.

5. Delays in Service Delivery

We are not responsible for delays caused by:

  • Client-side delays (content, approvals, access issues)
  • Third-party platform issues (Meta Ads, Google, hosting providers)
  • Technical or unforeseen circumstances beyond our control

6. No Physical Shipping

As a digital service provider:

  • ❌ No physical products are shipped
  • ❌ No courier services are used
  • ❌ No shipping charges apply
  • ❌ No tracking details are provided

All services are delivered electronically.

7. Service Confirmation

A service is considered successfully delivered when:

  • The agreed deliverables are completed and shared
  • Access to services (website, campaigns, reports) is provided
  • The client acknowledges completion or does not raise issues within a reasonable timeframe

8. Issues in Delivery

If you face any issues such as:

  • Delay in service initiation
  • No access to deliverables
  • Communication gaps

Please contact us immediately with:

  • Your name and registered contact details
  • Project/service details
  • Payment confirmation (if applicable)

We will address your concern within 24–48 business hours.

9. Changes to This Policy

We reserve the right to update or modify this policy at any time.
Changes will be reflected on this page with an updated effective date.

10. Contact Us

For any questions regarding this Shipping & Service Delivery Policy, contact us:

Upthrive Digital Marketing
📧 Email: contact@upthrivedm.com
📞 Phone: +91 75065 56111
🌐 Website: www.upthrivedm.com