Privacy Policy

Upthrive Digital Marketing

Effective Date: 3rd May 2026

Website: www.upthrivedm.com
Email: contact@upthrivedm.com
Phone: +91 75065 56111

At Upthrive Digital Marketing, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

Personal Information

When you interact with our website, we may collect:

  • Name
  • Email address
  • Phone number
  • Business details (if applicable)

This information is usually collected when you:

  • Fill out a contact form
  • Request a service or consultation
  • Communicate with us via email or phone

Communication Data

If you contact us via email or phone, we may store the communication for:

  • Customer support
  • Service improvement
  • Follow-ups

Analytics & Usage Data

We may collect non-personal information such as:

  • IP address
  • Browser type
  • Device information
  • Pages visited and time spent

We use tools like Google Analytics and Meta Pixel to understand user behavior and improve our services.

2. Additional Data Collected for Payment Processing

To process payments securely, we use third-party payment gateways such as Cashfree Payments and Razorpay. The payment gateways may independently collect:

  • Name, Email, and Phone number

  • Billing information and Transaction details

  • Device/browser metadata

We do not store or process your credit/debit card numbers, CVV, bank login details, UPI PIN, or any sensitive payment information. All payment data is handled directly by the gateways in accordance with RBI, PCI-DSS, and other Indian compliance standards.

3. How We Use Your Information

We use the collected data to:

  • Provide and manage our digital marketing services
  • Respond to inquiries and support requests
  • Improve website performance and user experience
  • Run marketing campaigns and measure performance
  • Send important updates or promotional content (only if consent is given)

4. Data Protection & Security

We take appropriate security measures to protect your data:

  • Secure servers and systems
  • Limited access to personal data
  • No selling or unauthorized sharing of user data

Your data is used strictly for business and service purposes.

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyze traffic and performance
  • Deliver relevant advertisements

You can disable cookies through your browser settings, but some features may not function properly.

6. Third-Party Services

We may use trusted third-party tools such as:

  • Google Analytics
  • Meta (Facebook) Ads & Pixel
  • Email marketing platforms

These services may collect limited data to help us improve performance and marketing efficiency.

7. Data Retention Policy

We retain data only as long as necessary:

  • Contact data: Until no longer required or upon request
  • Communication records: Up to 12 months
  • Analytics data: As per tool policies

8. Your Rights

You have the right to:

  • Request access to your personal data
  • Request correction of incorrect data
  • Request deletion of your data

To exercise these rights, contact us at:
contact@upthrivedm.com

9. Children’s Privacy

Our services are not intended for individuals under the age of 18.
We do not knowingly collect data from children.

10. Data Transfers

Your information may be stored or processed in locations outside your region, in compliance with applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
All updates will be posted on this page with a revised effective date.

You can also check out our Terms of Use and Disclaimer for more details.

12. Contact Us

If you have any questions regarding this Privacy Policy, you can contact us:

Upthrive Digital Marketing
📧 Email: contact@upthrivedm.com
📞 Phone: +91 75065 56111
🌐 Website: www.upthrivedm.com